RANZCP trainee support webinar - All members welcome
Topic: ‘Managing critical incidents’
How are complaints and critical incidents related? What is the best approach to managing conflict, while simultaneously dealing with a situation involving acute risk?
Join us for the last episode of the Trainee Support Webinar series. In this episode we will discuss how to deal with the broader situation when things go wrong, covering patient, third party and staff outcomes. Reviews of reports of poor patient outcomes have identified systemic issues as a contributing factor in a significant number of cases. While not always avoidable, appropriate strategies can mitigate risk in many situations.
Reviews of reports of poor patient outcomes have identified systemic issues as a contributing factor in a significant number of cases. While not always avoidable, appropriate strategies can mitigate risk in many situations.
Date: Wednesday 14 February 2018
Time: 4–5 pm AEDT | 6–7 pm NZDT - click here for time zones
Where: Online – via your computer, tablet or phone
- Dr Nathan Gibson (Chief Psychiatrist of Western Australia)
- Dr Hannah Kim (Deputy Chair Trainee Representative Committee, Psychiatry Registrar, Victoria)
- Dr Bill Kingswell (Clinical Director, MHDAS, Barwon Health, Victoria)
- Prof Richard Harvey (Psychiatrist in private practice)
Topics considered by the discussion panel will include:
- managing critical incidents as a critical and core part of clinical care
- strategies for achieving resolution for patients, families and staff
- tips for trainees to improve their approach to dealing with complaints (in OSCE performances)
- clinical governance & quality improvement activity
- appearing in the coroner’s court; processes around being reported to AHPRA
> Register Here. We encourage you to attend the webinar live to ask your questions.
Submit a question to the presenters now.
Once you're registered you can submit your questions in advance by clicking on the 'speech bubble' icon which appears at the bottom of the screen.
Click here to provide your feedback after participating in this webinar.
Your input is important for the production team to adapt this webinar series to meet your training needs.
If you're unable to participate in the live webinar, please register and you'll be notified when the recording is available in Learnit.
> Watch previous trainee support webinars in Learnit [member log-in required]
The Royal Australian and New Zealand College of Psychiatrists has received Australian Government funding under the Specialist Training Program (STP) to deliver this initiative.